Shipping Policy

Thank you for shopping at Crucial Mart! We want to ensure you have a smooth, transparent, and reliable shopping experience. Below are the terms and conditions that constitute our Shipping Policy for the United States.

1. Shipping Rates & Cost Structure

We offer clear Standard and Express shipping options at checkout with absolutely no hidden handling fees:

• Standard Shipping (Orders Over $35.00): FREE Standard Shipping (Cost: $0.00).
• Standard Shipping (Orders Under $35.00): A flat shipping fee of $4.99 will be applied.
• Express Shipping (All Orders): A flat shipping fee of $14.99 is available if you need your package delivered faster, regardless of the order value.

2. Shipping Delivery Estimates

Below is our estimated shipping transit schedule for all domestic orders within the United States:

Shipping Method	Order Value	Shipping Cost	Estimated Delivery Time
Standard Free Shipping	Over $35.00	FREE ($0.00)	3 to 5 Business Days (Mon-Fri)
Standard Paid Shipping	Under $35.00	$4.99	3 to 5 Business Days (Mon-Fri)
Express Shipping	Any Amount	$14.99	1 to 2 Business Days (Mon-Fri)

3. Order Cut-Off Time

• Our daily order cut-off time is 5:00 PM (EST) (Eastern Standard Time – Monday to Friday).
• Orders placed after 5:00 PM EST will be processed on the following business day.

4. Shipment Processing Time

• All orders are processed and packed within 1 to 2 business days (Monday – Friday).
• Orders are not processed, handled, or shipped on weekends or national holidays.

5. Shipment Coverage (P.O. Boxes or APO/FPO Addresses)

• We exclusively ship to physical addresses, P.O. Boxes, US Territories, and APO/FPO/DPO addresses within the United States.
• We do not offer international shipping to other countries at this moment.

6. Shipment Confirmation & Order Tracking

• You will receive an automated Shipment Confirmation email once your order has shipped containing your official tracking number(s).
• The tracking link will become fully active and scannable within 24 hours.

7. Customs, Duties, and Taxes

• All prices listed on our website are exclusive of taxes.
• Applicable sales tax will be calculated and applied clearly at checkout based on your US shipping destination.

8. Damages and Lost Packages

• If you receive your order damaged, please contact our support team immediately.
• Please save all packaging materials and damaged goods before filing a claim.

9. Contact Information

If you have any questions or concerns about our Shipping Policy, please feel free to reach out to us using our official business details.

• Email: info@crucialmart.com
• Phone Number: (+1) 720-604-7125
• Address: 630 15th Tower 100 Ave, Longmont, CO 80501, US